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Active Contributor

Remove the names in the bubbles and the attendees count

Hello,

 

  I've been with goto meeting for many years.

I was able to simply share a screen without anyone knowing who's in the meeting.

Now some are saying their names are displayed as you see here.

https://gyazo.com/7a41b40b621683135911c8672bdce4c3

 

I open my meeting in the old system, thinking my members would open their app on the old too.

Yet some members, not all, see the bubles with their names inside.

I disabled the attendees list as you see here

https://gyazo.com/32ab5fd12a28df92949f985174726264

and yet they are still able to see the list.

 

1 member said he was found on facebook, a competion of mine,  offering him a better deal.

He told him that he was found thru the names listed on the bubbles.

 

Can you please fix this problem.

 

Also, as a moderator, i disabled chat, which works perfectly.

But, is there a way i can still private message a memeber without having to enable the the chat.

I would just like to have a 1 to 1 chat with a member but still keeping the chat disabled for everyone.

 

Thank You

Frank

2 REPLIES 2
Highlighted
LogMeIn Contributor

Re: Remove the names in the bubbles and the attendees count

Hi Frank,

Do you have the Webcams, Chat and Attendee List all disabled in your GoToMeeting settings while broadcasting? 

Highlighted
Active Contributor

Re: Remove the names in the bubbles and the attendees count

Yes everything is disabled as you can see here

 

 
Thank You for the reply
 
Franco