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Luciana
New Contributor

Why my session ended, even i was present and also other organizer?

In the last weekend I was in gotomeeting with 40 students. To ensure that I woldn't have a drop in signal, I put other participants as organizers, but the class ended twice, once because i lost the connection and again without anyone ending.

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: Why my session ended, even i was present and also other organizer?

Hi Luciana, 

Your audience should stay connected for at least 5 minutes if your internet suddently fails.  You did the right thing making other audience members co-organizers, and this is a good practice as long as you are rejoining the same meeting again and not starting a new one instead.  Do you recall if you were connected to the telephone audio or VoIP audio at the time? 


Ash is a member of the LastPass Community Care Team.

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2 REPLIES 2
AshC
Retired GoTo Contributor

Re: Why my session ended, even i was present and also other organizer?

Hi Luciana, 

Your audience should stay connected for at least 5 minutes if your internet suddently fails.  You did the right thing making other audience members co-organizers, and this is a good practice as long as you are rejoining the same meeting again and not starting a new one instead.  Do you recall if you were connected to the telephone audio or VoIP audio at the time? 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Luciana
New Contributor

Re: Why my session ended, even i was present and also other organizer?

Hi,
I conected to the VOIP, but I did some tests and I understood that organizers are different that co-organizer.
Thanks for the help.