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Forum Discussion
CurtCruver
4 years agoNew Contributor
giving mouse and keyboard control
I find it aggravating that you cannot give mouse and keyboard control to anyone that does not have the GoTo app installed on their computer and has to use the browser. We work with many clients in m...
- 3 years ago
Requesting Remote Control for mouse and keyboard is now available for all!
GlennD
3 years agoGoTo Manager
Can you also click on my community name and Private Message me the links you are sharing?
BrettUT
3 years agoActive Contributor
While I would love to report that this is working swimmingly, on the first call where I had remote control semi-functional, the lag is absurd. No one will be touching the mouse and we'll be sitting here watching the cursor dance all over the screen even though no one has their hands on their mice.
This program is not ready for release and should be yanked. The old program should be forced out and left alone until GoTo can figure out what the hell is wrong with whatever this program is supposed to be - I am beyond tired of apologizing for this half-baked/functional thing and trying to get through meetings and testing calls where we're angrily rage-watching the program either do nothing, or do nothing you want it to be doing. I'm looking at alternatives - the amount of time wasted on troubleshooting this is absurd.