All our clients with 216.***.***.*** address are failing to connect.
I can remove the address and they work, but then some process runs and the address returns in the registry and the host fail to connect again.
This is still affecting the majority of our host PCs.
Please can you advise?
Apologies for the inconvenience caused.
We are fixing this issue (GoToMyPC Service automatically overwrites IP-address in the registry and that too old one first).
After the fix is gone live, one of our colleagues will post an update that the change is being made and you just need to restart the computer then it should only have one IP address which is the new one (23.***.***.***).
As of now, the expected time for making this change is around 11 PM PST. If you do not hear anything on this thread, please restart your computers after 11 PM PST.
Thanks for all the support and help in making us this change.