Thanks Jackie! It appears that the account is currently subscribed to the GoToTraining Starter tier of the service. The Starter tier does not include the activities or breakouts features. Those features are available with the GoToTraining Pro tier though. For more details and info on the plans please take a look at this page: https://www.gotomeeting.com/training/pricing. You can change the plan at any time via the My Account page within your account. Click here for instructions.