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Linda Hulett
New Contributor

when joining session, it asks for training ID. Is this the eCANS username given to me. I did not get a training ID.

I did not receive training ID with email, but I am registered. I have been assigned an eCANS user name, is that what I use?
1 REPLY 1
Adrian Iglesias
Contributor

Re: when joining session, it asks for training ID. Is this the eCANS username given to me. I did not get a training ID.

Hi Linda,

A training ID is a 9 digit number that would have been included with a confirmation email you received from GoToTraining if the organizer approved your registration.  If you did not receive such a confirmation, first check your email's spam/junk folders to make sure it did not get pushed there.  If you still do not have it, you will want to contact the organizer of the session you're seeking to find out your registration status.  They would also be able to provide you the training ID directly if everything is as it should be.

Thanks,
Adrian