Closed Caption ADA accessibility with video playing

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Closed Caption ADA accessibility with video playing

Closed Caption ADA accessibility with video playing

Recently, there has been a switch with the ability to play videos that include sound when using YouTube directly. What we appreciate about YouTube in training is that it has closed captioning, which assists people who may be hearing impaired and/or deaf. By only having audio option through uploading directly onto the GoToWebinar platform, we no longer have access to the closed captioning. Accessibility for people with disabilities is vital, and the law, according the the American's with Disabilities Act. It's also critical, especially when we consider teaching and teaching a wide audience who may require additional accommodations under this law. I'm requesting that this is an immediate and pressing need to resolve so that people with disabilities can access the same material, in the same format and structure as those without disabilities.

Thank you,

11 Comments
KateG
GoTo Moderator

@SueWat thanks for your idea, I moved your post here for better visibility.  We do understand the need for Closed Caption and it's currently part of our internal beta testing. It is set to be released to GoTo Meeting first. We will keep the Community updated once we have a timeline for GoTo Webinar. Thanks.