Hi @ADITYAD welcome to the GoTo Community. Sorry to hear about your experience, let's try an figure out what's happening.
Can you tell me a bit more about your experience and what you see?
- Are you a presenter or attendee?
- Is there no screen, or is the screen too big or small?
- Are you using a computer and monitor or just a computer?
- You mention an update, are you using the beta version or classic version?
Kate is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Free new user and admin training
