Solved: Attendee said they attended but not according to t...

Virbac-Suzanne · ‎11-23-2023

Hello,

After a recent webinar an attendee received the "Sorry you couldn't make it" email but she said she did attend. Her name is on the list but it says "no" in the column for attendance.

Our attendees are using these webinars for education credits, but they have to watch the live webinar.

Any ideas?

Thank you.

GlennD · ‎11-23-2023

Hi @Virbac-Suzanne, welcome to the community.

If the Attendee Report says No and there is no join time and leave time, the attendee did not join the webinar, at least not with their personalized link.

Glenn is a member of the GoTo Community Care Team.

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GlennD · ‎11-23-2023

Hi @Virbac-Suzanne, welcome to the community.

If the Attendee Report says No and there is no join time and leave time, the attendee did not join the webinar, at least not with their personalized link.

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training

Attendee said they attended but not according to the report

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