Friends,
How are you?
I live in Sao Paulo Brazil. I use Gotowebinar in portuguese.
Despite I had setup brazilian time zone which looks fine on the page registration, when users registers get email confirmation the time zone is wrong It shows EDT time which is always one hour early.
How to fix that?
Hi @bizrevolution ,
Have you tested the registration yourself, as an Attendee to confirm the right time zone is being selected on the reg page?
Brazil will not adopt DST in 2020-2021. Some of my company users noticed that meetings scheduled after 18th October informs "2 starts hours" with an one hour gap :
I suposed that it´s an issue regarding DST.
Users have their Timezone configured as "GMT-3 Brasilia Timezone" .
How can I solve this ?
Hi @FinepBrasil
I'm sorry for any confusion there.
The way GoToWebinar works with timezone seasonal changes is that it shows the relative time in today's format, compared to the upcoming start time -- an hour ahead or behind the current time.
Hi @AshC
The actual issue is: Brazil WILL NOT ADOPT DST next summer. So it wouldn´t have any change to meeting start time. But if you try this sequence you will reproduce the problem:
Sounds like some Windows server not up to date somewhere ? Current Brasilia TZ shows no DST.
After my attendees make the registration, they select to save on your calendar then the time apper wrong.
Maybe is the DST but in Brazil there is no more DST.
When I click add to my "GOOGLE AGENDA" the hour is wrong.
Hi, i create a webinar yesterday, and the confirmations emails are with the wrong hour! My webinar starts at 9Am and the emails goes with 10Am.
We need a solution!!!
@MarcoAG Can you please confirm which time zone you have set the webinar for, and if these are staff (Panelist + Organizer) emails or Attendees?