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halco
New Contributor

Can I register two record with one single email?

I'd like to register two attendees using same email.  But when I entered second record using same email address, I could not find the record in registration.  

2 REPLIES 2
GlennD
GoTo Manager

Re: Can I register two record with one single email?

Hi @halco, welcome to the community.

 

No, an email address can only be used once for one attendee per session. What is your reason for needing to use the same email address for two different attendees?

 

Glenn is a member of the GoTo Community Care Team.

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halco
New Contributor

Re: Can I register two record with one single email?

Thank you GlennD!

 

The reason is.. First I register my customers information but the last name was wrong.  So I once reject it and tried to register again with correct information but the second information was not shown in the registrant box..  And now it was disappeared from the reject box..