I have notice that in my starter and pro licenses the max number of participants for standard session has increased (100 to 250, 500 to 1000). Is that an official upgrade? It's a bug?
This numbers appeares also in the organizer panel.
For webcast sessions the numbers that appear are the same (250 in starter license, 1000 in Pro).
Could anyone clarify? Thanks!
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Thanks for the answer Chris!
We didn't receive this email. It's possibile to have an image/text of the official notice?
As resellers of GTW could be really helpful for us to know how the updgrade it's been communicated.
Attached is what I got. I am surprised they did not announce it here as well.
It is also strange that the limits shown on the GoToWebinar "product and plan" page did not go up as well. Maybe this increase is just for the existing customers and not for the new customers.
@SoniaDW I apologize if you did not receive the email communication about this. Let me know if you cannot locate it this week, and I will forward a copy to your Organizer address.
Virtual Events FAQ doc: https://support.goto.com/webinar/help/virtual-events-faqs