Make a webinar on-demand once the Live webinar completes.

[Menk]

Hi,

We have a use case where we want to host a live webinar and will share webinar registration links via our own customized emails weeks before its scheduled with our users.
As soon as our session of the Live webinar is over, we want the users to still be able to watch the webinar on demand using the same registration link which was shared with them earlier through email to watch the recording of the live session.
We will be using GOTOwebinar APIs to fetch the attendees and registrants of the webinar live session and the on demand recording later.

I understand that we have simulated live option where we can create another event and add the recording from the live webinar as an on demand event. But in this process the registration link shared with the users will change and we do not want that as the emails would already be sent. Is there any way to create a live session which will then  be converted to an ondemand session Or can two events have same link somehow?
Our goal is to share just a single registration link with the user where he can join a live  in person session and incase he missed that can watch recorded version of it on demand. 

Could you give us ideas if we are missing out on something here.
Looking forward to hearing from you.

Thanks!
Menk Sareen

[GlennD]

Hi @Menk 

The After Session Video feature will do this for you. If the organizer is using the cloud recording feature, the recording of the webinar will automatically be selected. You can read more here https://support.goto.com/webinar/help/add-an-after-session-video

[Menk]

Hi @GlennD ,

Thanks for your reply. I wanted to know 2 things here:

1. Will this work for new registrants? Like once the live webinar is over, Can new users register using the registration link shared with them earlier and watch the webinar recording ? I believe this feature is only for those registrants who registered earlier but could not watch the webinar in session. But our use case allows attendees to come in any time after the webinar and watch it (on demand).

2. Does the recording viewers go into the attendees? We want to get all viewers as our attendees?

Let us know in case there is any other way possible. Or if add video after session will work as on demand video and we will be able to fetch the attendees through developer APIs. 

Thanks!
Menk.

[GlennD · Accepted solution]

Hi @Menk,

Yes, people registering after the live webinar will be taken to the recording and their registrations will go into your reports. I highly recommend our training resources for new GoToWebinar customers. https://embark.logmeininc.com/#gotowebinar

[Menk]

Hi @GlennD ,

Thanks for this and the link to the training manual, it helps. I wanted to know is there a way once a registered candidate watches a recorded webinar, Is there any API similar to fetch webinar attendees which can help me fetch all the after session recording viewers. I want to pull the recording viewers and display them in our Salesforce CRM using the rest APIs.
I could not find any API in here for fetching recording viewers: https://goto-developer.logmeininc.com/content/gotowebinar-api-reference-v2 
Let me know!

Thanks.

[AshC]

Hi @Menk, 

I'm afraid we don't have calls for every data point yet, though if you are sharing the original registration link for participants to watch the recording, then you would want to pull the updated attendee report for that webinar (not the recording report). 

[Menk]

No issues. Thank you so much for your help!