Forum Discussion

julieswork's avatar
julieswork
Active Contributor
3 years ago

Problems with bulk upload of registrants

I am having problems uploading a list of bulk registrants. I used the template from GoToWebinar, saved the file as a .csv and have tried uploading it 3 times. Each time it appears to go through, but ...
  • julieswork's avatar
    julieswork
    3 years ago

    Yes, that's what I used.  Apparently the problem was the accent marks in the names -- even dashes and periods in names.  I had to open my spreadsheet in Notepad, then save it as a an UTF-8 file, then open it again in Excel then save as a .csv. 

AshC's avatar
AshC
Retired GoTo Contributor

julieswork  OK, please let us know if your issue remains unresolved. 

jdemaria's avatar
jdemaria
New Member
3 years ago

It's 2022.  Please make improvements to this bulk import process.  Like the original poster, I have 1000+ contacts that I'm trying to bulk register and I can't.  There is no detail on the records that have errors.  Why not just copy paste?  There is a hundred ways to do this, the the simple solution GTW developed is half baked. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    jdemaria  Sorry to hear about the errors there.  Can you try uploading two smaller batches, using only First, Last, and Email as the data points?