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tiziano_MMO
New Member

Setting payment for a webinar in EURO

Hello,
is there a way to set payment requests for a webinar in Euro?


I have connected my Stripe account which is set in Euro but the payment request in the GoToWebinar event setup states only USD and I can't find how to change that.

I'm concerned that our customers will be billed in USD and that they may pay an additional fee for the transaction to their bank since it would be a payment in a foreign currency.

Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Owen1
Active Contributor

Re: Setting payment for a webinar in EURO

According to Gotowebinar FAQs, you can only charge in US dollars right now:

 

"You can charge in US dollars at this time. We plan on adding new currencies throughout the year and will send updates to customers as they are available."

 

https://support.goto.com/webinar/help/accept-payments-faqs

 

This is pretty poor.

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1 REPLY 1
Owen1
Active Contributor

Re: Setting payment for a webinar in EURO

According to Gotowebinar FAQs, you can only charge in US dollars right now:

 

"You can charge in US dollars at this time. We plan on adding new currencies throughout the year and will send updates to customers as they are available."

 

https://support.goto.com/webinar/help/accept-payments-faqs

 

This is pretty poor.