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pitt-ohio-mark
New Contributor

Webinar History - transfer to new account

As Admin's for our organizations GoToWebinar licenses we were asked to move it from one account to a newly created account.  I removed it from the held account then created the newly requested account and checked the Webinar box. 

 

After the license was moved it was asked if the history which was attached to the old account could be moved to the new account.  Is this possible?  Is there a way to access the history if not by switching back the license to the original user?  

1 REPLY 1
AshC
LogMeIn Contributor

Re: Webinar History - transfer to new account

@pitt-ohio-mark  Transferring webinar history and recordings is not currently possible between organizers.  You can add GoToWebinar services back to a 'suspended' users (one with no services applied) in order to regain access to past reports etc.