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Forum Discussion
Chris_CGN
6 years agoNew Contributor
Webinar Registration Link now leads to my cloud recording?
Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
Connective
7 years agoActive Contributor
Please enable some sort of end date for webinars so that I no longer continue to receive email registrations for a webinar that has already happened. There must be some way to disable that registration URL or close the webinar. I continue to recieve notifications of people that register for a webinar that took place in July 2018. Somehow folks are finding the URLs and trying to register. Please disable URLs for past webinars or add an 'end date' to the webinar that will no longer allow registrations.
- UserNameEML6 years agoNew Contributor
I do not want my attendees to have access to the video of the webinar after the session ends. Yet, in this new "upgrade" of GTW, it seems that this option - After Session Video - was enabled. Is this the default?
My urgent question is how to stop the attendees of a recent webinar who are now accessing the video? Would removing the video work? When I try to "unselect" the video, the name remains in the After Session Video option box which I believe means it is still there as the option.
- Golder6 years agoActive Contributor
I learned today that if you use GoToWebinar to send an email to registered attendees that did not attend, they automatically get a link to the webinar recording. We do not want this to be automated. We use on demand when we want to share our recordings, because we need to add the attendee evaluations to the the Survey feature. WE DO NOT WANT TO AUTOMATICALLY SHARE OUR RECORDINGS FOR PROPRIETARY REASONS, whether we send a post webinar email or not.
If this is not corrected, we will remove our business from GoToWebinar under both of our licenses.
- AshC6 years agoRetired GoTo Contributor
Hi,
Soon wee plan to make recording attachments to follow-up events optional, where you can set the default as 'disabled'.
- AshC6 years agoRetired GoTo Contributor
Hi,
If you are using GoToWebinar Cloud Recording, then you should simply disable the option in the webinar's settings for 'After the webinar ends registrants will be brought to the recording' and 'Include the recording link in the follow up email'.
- JensPF6 years agoNew Contributor
Hi,
this cant really be 'disabled'. I can select a video or keep it empty, but there is no option to enable/ disable that feature.
How can we stop that behaviour but keep using cloud recording?
Thanks
- seminars_iscc7 years agoNew Contributor
Under the old GotoWebinar interface, there was a way (under "Manage Recordings") to remove the registration link without actually removing the recoring. Then, I could share the video, which had teh effect of generating a new link. We maintain control over the recordings, but the original invitations to attend the live presentation are public. The goal is to inactivate that old link, which will persist on social media.
Thanks.
- Chris Droessler7 years agoRespected Contributor
Go to the webinar you wish to adjust and click to expand the REGISTRATION section. There you will find the After the Video section where you should be able to click and REMOVE the recording from the webinar registration.
If you wish, you could add any video here, like a marketing video for your company.
- AshC7 years agoRetired GoTo Contributor
Hi there,
If you can edit that webinar in your history, you may either remove the video linked to it (uses the original webinar registration link), or disable the notification to Organizers on the Registration settings themselves.
- rpstl6 years agoNew Contributor
That doesn't really solve the issue, I'd expect the registration link to expire automatically after the event is finished.
- AshC6 years agoRetired GoTo Contributor
The need to delete past events is one of our top requests, and I believe work is being done on it soon-- although I'm not sure when this function will be ready yet...