I apologize, at this time GoToWebinar Organizers do not have a 'phone-only' or 'dial-in' report available. If a user does not connect during the live webinar, then they will appear as absent on the live webinar report.
I'm sorry no, not at this time. We do not capture or report on the phone numbers used by webinar attendees. Have you had many attendees report that they are unable to access our website due to security settings at their work?
Hi Heather, sorry for the frustration.
With GoToWebinar only Panelists and Organizers are able to dial in unmuted, so this particular attendee must have been invited as one of those roles. Unfortunately, if a someone in either of these roles dials in and does not enter their individual PIN, it will not be possible to mute them via our software.
I'm afraid we do not offer phone reports for any of the GoTo services at this time, as the audio data can be complex and/or inaccurate at times. I'm sorry if this inconveniences you in any way.