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rato
Visitor

I want to unsubscribe and delete my account

Hi, I'm using a translator.
 Now I don't use it anymore and I want to delete my account and all my data associated, please delete it, I don't want to call the support team for this, thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: I want to unsubscribe and delete my account

@tteto  If your account has already been canceled you can request that it be fully deleted through this page: GoTo's Individual Rights Management Portal
 

Glenn is a member of the GoTo Community Care Team.

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5 REPLIES 5
GlennD
GoTo Manager

Re: I want to unsubscribe and delete my account

Hi @rato,

 

Support received your ticket.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
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tteto
New Contributor

Re: I want to unsubscribe and delete my account

I found "How to delete my account on my iOS device?".I installed the Logmein app on my iPad, tapped "delete account" and waited 5 days. However, the account has not been deleted.I don't use it anymore and I want to delete my account and all my data associated, please delete it, I don't want to call the support team for this.
The email used for the GoTo Community and Hamachi accounts is the same.I hope to hear from you soon.

GlennD
GoTo Manager

Re: I want to unsubscribe and delete my account

@tteto  If your account has already been canceled you can request that it be fully deleted through this page: GoTo's Individual Rights Management Portal
 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training
tteto
New Contributor

Re: I want to unsubscribe and delete my account

Thank you for your reply.

Please delete my account first. After that, I will request when  it is deleted.

GlennD
GoTo Manager

Re: I want to unsubscribe and delete my account

@tteto To delete your account and all associated information submit your request through our Individual Rights Management Portal It does not require a phone call.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training