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Where I pay ONLY ONE of my 2 paid subscriptions ? (I have 2 standard networks of 32 members)
HI,
For security reasons, I do not enter my real credit card in any website. To pay for my web subscriptions I use VIRTUAL credit cards ( these visa cards last only 2 days active, can be used only once, and are for a fixed amount,.... 60USD,... to pay for a standard subscription )
I have 2 active subscriptions,.. one expires on October 29, 2021, and the other expires on December 4, 2021.
I need to pay only for the subscription that expires on October 29th.
¿ how do i pay only the october 29th subscription ?,
...in which part of the website can i pay ONLY the subscription that expires on october 29th?
regards
ouii I'm sorry we cannot handle billing requests though Community channels. Please use this contact article to reach Customer Support: https://support.logmeininc.com/central/help/how-do-i-contact-support
11 Replies
The eQuote should be for the two renewing this month and it will extend them for another year.
- Ok i've proceed to payment..
One last question, will it extend my subscription on my 2 networks automatically? Our billing team will be emailing you an eQuote soon that will show your renewal price and allow you to renew a few days early.
- How can i open a ticket..?
I can't call your customer support because i live outside of your coverage area - But somehow there is no renewal price in my subscription menu, how can i know if my billing profile is valid and up to date?
Do i need to check on my billing profile? And re-fill it all? Hi mesoftweb,
- As long as your billing information is valid and up to date your current subscription will renew automatically.
- If you need to change your subscription you can do it online
- If you want to cancel your subscription and prevent it from renewing automatically please contact our support team, you can call or open a ticket on our support site
Hi just want to know how's your problem? is it solved already?
because i have the same problem with you
ouii I'm sorry we cannot handle billing requests though Community channels. Please use this contact article to reach Customer Support: https://support.logmeininc.com/central/help/how-do-i-contact-support
Hi,
__________________________________________________
I have edited the network called "Server D".
select the Tab "Subscription".
If I press 2. (...in image 02) "Click here to buy Hamachi subscription", when I buy a standard subscription ( see image 03 ), . . .
QUESTION : ¿ Will I renew my existing subscription of the Server D network ( currently edited network, which expires on October 29 ) ?
imagen 02
image 03
__________________________________________________
What I am looking for is to renew my subscription of the network called "Server D" and that this network will continue to operate continuously after October 29th, .... I cannot cancel or delete any of my other networks.
__________________________________________________
MY WORRY IS...
What I DO NOT WANT, ... is to have to reinstall the Hamachi client on all members of the "Server D" network.
__________________________________________________
In the link that you attach you can only :
- change subscription
- buy subscriptionimage 04
Questión
¿ To renew an existing subscription which expires on October 29, do I have to buy a subscription of the same type? ( view image 03 )
Hi,
This is ridiculous
AshC ...The solution you are giving me is not possible,...I cannot cancel the December subscription, I am using both networks, if I cancel it I will disconnect all those users and leave them without network, I must be able to pay the October subscription,...without having to delete the December subscription, in both subscriptions I have users working.I must be able to pay the October subscription without having to eliminate the December subscription.
regards
