I would like to cancel my subscription to the LogMeIn Hamachi service.

[Taanott]

I already open Case number:20240957 but I can't confirm submit the request.I want use to end of the year 2024 and the time remaining from my subscriptions. I don't want renewal auto. Please tell me. it's difficult to talk on the phone in English.

[Dhom]

i have 1 subscription last yr. and i renew 1 subscription, but this april 2024 i have 2 subscription how to refund ?

[GlennD]

Hi @Dhom, I see that you called our support and a ticket has been created. Someone will be in contact with you to assist. 

[GlennD]

Hi @Taanott, your support ticket was created and someone from support will be in contact to assist you. 

[HYChan]

I want to cancel the subscription, please assist me. 

[GlennD]

Hi @HYChan, I see that you already called and started a support ticket, someone from support will contact you to assist further. 

[HYChan]

I have started a support ticket but it asked me to call a number.  I cant communicate well on phone. 

[GlennD]

@HYChan I made a note of that and asked that support contact you via email

[masterwork]

Hello, i wanted to cancell my standard subscription but i don't found the place to do it, i looked for my payment information. it was empty so i think it wouldn't renew automatically. Today it has renew automatically by paypal.

I don't want to renew it this year. I want to cancell it and have a refund.

Can you help me please¿?

[GlennD]

Hi @masterwork,

I see that you already called and started a support ticket, someone will be in contact to assist further.