You are correct. I really like LogMeIn Central, but a lot of the solutions feel half-baked.
- AV - No firewall control, error if you disable, no way to remotely uninstall, no provided scripts for installation issues or removal. - Third-party patching - No script to cleanly remove Kaspersky software (what does the patching) - Windows Patching - No assistance to reset policies if LogMeIn cannot take control of update due to previous RMM or policy install. Executive Report - Does not include third-party patching, cannot be automated. No posted road map for coming features. Etc.
The product is great. I am hoping 2020 brings some simply upgrades and fine-tuning to what is already there. Go Go LMI!