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mrichardson47's avatar
mrichardson47
Active Contributor
7 years ago

LogMeIn vs LogMeIn Client

Hello, We recently started to deploy the LogMeIn Central client to our internal staff systems and noticed that the MSI and batch file that we created via the deployment section of LogMeIn Central po...
Adriana11's avatar
Adriana11
GoTo Contributor
7 years ago

Hi,

 

Regarding the LogMeIn Client app, your end users can see the installation but they can not use it, unless you add their email address to your master account holder as secondary users with permissions to access the account dashboard and computers.

 

Here are my tips:

- Talk to your LogMeIn account manager and check if your account qualifies for a Customer Success Manager, so the Success team may help you with deployment tips and best practices ;) 

 

- you can try to hide LMI client app from the list of programs, you need to follow the CMD line install instructions as per KB here http://help.logmein.com/articles/en_US/FAQ/I-am-having-trouble-with-installation-Is-there-another-way-to-install-LogMeIn-en1/?q=command+line+install&l=en_US&fs=Search&pn=1

and specify the parameters at the end “-hideclient” for the client app

 

- if you want to hide the host software: You can set “Kiosk Mode” on the registry key to hide LMI host software:

   e.g.: HKLM\Software\LogMeIn\V5\Appearance\KioskMode (REG_DWORD) 1

 

- there is a great video about deployment on this link https://www.logmein.com/central/resources/masterclasses 

 

I hope it helps

 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    mrichardson47  It looks like FORCESHOWCLIENT=0 as an msi install parameter will skip the client install afterall.  Hope this helps with your setup.

    • mrichardson47's avatar
      mrichardson47
      Active Contributor
      7 years ago

      Thanks AshC

      That property value for FORCESHOWCLIENT=0 worked and the deployment is only installing the LogMeIn host agent.

      Thanks to the others who made suggestions as well.  We are good to go and I have a deployment package with 95% of what we where looking for.  Staff can still get to the Control panel but as someone else mentioned, they can't do anything with it unless they have an account.

       

      For anyone else looking to mimic this here is what I did:

      Created a Host Preference Package with the following options:

      • Appearance
        • Unchecked - Display the LogMeIn icon in the System Tray
        • Unchecked - Show LogMeIn Client on computer

      Created a Deployment package selecting the Host Preference Package.

      Selected Deployment Method as Command or Batch File and selected the Silent Install check box

      I then copied the command from the bat file and added the Forceshowclient=0.

       

      msiexec.exe /i LogMeIn.msi DEPLOYID=01_xxxxxxxxxxxxxx INSTALLMETHOD=5 FQDNDESC=1 FORCESHOWCLIENT=0

       

      The end result is a minimal foot print and only shows up in the Start menu and did not install the LogMeIn Client. It also does not display in the tasktray.

       

      I would also add that when its deployed, the users don't see any activity but the monitor did flash for a breif second .