I have several MacBook Pro and iMacs that are less than a year old. LogMeIn Central client is installed and connects to the LMI account. The LMI client is set to start at system boot, etc. It looks fine when I am checking while setting at the client. A short time later (hour or two) I check remotely and LMI Central shows the clients as offline. The clients are fine when accessing the Internet.
What would cause the LMI client to stop connecting to account so I wouldn't see it in LMI Central?
What can I check/set/unset to ensure that the MacOS clients stay logged in so I can see them from LMI Central?
Thank you
Hello,
I am sorry for the random offline behavior there.
Do you have some Macs that seem to stay online longer than others, or are they all going offline regularly after just a couple hours?
To answer your question, we'd want to create a case with Customer Care in order to view the endpoint log files from one of the affected machines.