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New Contributor

Re: Screen Blanking not working with Windows 10 2004

My dual monitors work if we turn off the monitors though.
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New Contributor

Re: Screen Blanking not working with Windows 10 2004

Is there any update on this issue?  I have a few computers now where screen blanking is enable, but not actually blanking the screens.  We also have the issue where you can't have a "Headless" system meening the workaround of turning the monitors off, doesn't work for us because LMI doesn't work on some of our hardware when it is "Headless".  This is becoming very frustrating!

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Active Contributor

Re: Screen Blanking not working with Windows 10 2004

Still no response @AshC can you give us an update this has been going on months?

 

Thanks

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LogMeIn Contributor

Re: Screen Blanking not working with Windows 10 2004

@JCSS  The latest Windows updates from Microsoft have blocked the ability for LogMeIn to blank the screen, based on some security issues they viewed as vulnerable.  While you can still roll back this update (#2004) to resolve the issue, we are currently working on a new way to blank Windows machines with this OS version moving forward.  I'm sorry I don't have a current ETA to share, and will update as soon as I hear more.

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Active Contributor

Re: Screen Blanking not working with Windows 10 2004

@AshC Thanks for the update.

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Active Contributor

Re: Screen Blanking not working with Windows 10 2004

@AshC This is quite poor considering the size of LogMeIn. The hassle it would cause to roll back a windows feature update and no ETA - Really?? If this is not resolved by the time subscription renewal comes around my company will be looking for an alternative provider.