No change. The problem appears to be Logmein Central which also can no longer give Computer Info without telling you the computer is offline, can't go to the machine Logmein Main Menu without a script error, and will not do the new View Monitor Beta. Speaking of that I never signed up to be a Beta tester. It appears my last $2159 check bought me a wasteland program from the Mad Max series. I thought Microsoft was the only company large enough to thumb its' nose at it's customers by putting out broken updates.
I did the latest update and Im stil having the same issue and like the person above I cant access my computer info. It says the computer is offline, even though it is offline and Im connected to the workstation.
I am original reporter of this issue. This is to update that even though I have the latest version of Logmein, my original issue has not been resolved, and I now have a new, worse issue. I can't get machine details or do remote restarts or shutdowns from the Logmein Client. If I try, by clicking the information icon (i) for a particular machine, I get an error message stating, "Your session may have timed out or you are offline. Please try again later."
I don't think Logmein really cares. I started another thread on three other issues here:
The reason we have such high prices may be the mass exodus from Logmein that began three years ago.
Issue still persists. Brand new PC / fresh LMI install. Windows 10 Pro 1709, Build 16299.371 / LMI Client version 1.3.3795. Really need a fix for this guys...too annoying for the LogMeIn team to just ignore it!
Sorry for the frustration. Outside of the community there were only a couple of reports about this, so I guess it's been flying under the radar. We're trying to recreate the issue ourselves but you may also receive and email from support looking for more details.