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With no monitors at host computer, client gets black screen

With no host monitors there is only a blank screen at the client computer. None of our LogMeIn installs have a mirror driver installed. What needs to change to allow people to see two displays remotely?

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Active Contributor

Re: With no monitors at host computer, client gets black screen

Ok, got some information on this from LogMeIn support. If you want to run the workstation to be accessed with no monitors, but want dual (or more) monitor support remotely, then you can use Headless Monitor Emulators plugged in where your 2nd (or more) monitors would be plugged-in. I haven't tried yet, but I did order the emaulators on amazon. You can get 3-packs for under $20 depending on port type.

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Active Contributor

Re: With no monitors at host computer, client gets black screen

Watching this, I have the same question. Is LogMeIn pro able to have dual monitor at the remote site without monitors connected to the workststaion being accessed?

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New Contributor

Re: With no monitors at host computer, client gets black screen

I spent some time on hold with LogMeIn and found out the answer is no. You must have at least one monitor at the host. If you want to see two monitors at the client side, you'll need two monitors at the host. 

 

It's not the answer I wanted to hear.

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Active Contributor

Re: With no monitors at host computer, client gets black screen

Ok, got some information on this from LogMeIn support. If you want to run the workstation to be accessed with no monitors, but want dual (or more) monitor support remotely, then you can use Headless Monitor Emulators plugged in where your 2nd (or more) monitors would be plugged-in. I haven't tried yet, but I did order the emaulators on amazon. You can get 3-packs for under $20 depending on port type.

View solution in original post

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New Contributor

Re: With no monitors at host computer, client gets black screen

Thank you! I saw something about "headless" in a 2013 post then nothing else so I thought it was dead technology. Your complete name for the device makes it a whole lot easier to locate them. Thank you so much!

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New Contributor

Re: With no monitors at host computer, client gets black screen

Hawa,

Did the emulators work?  What brand/make did you use?

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LogMeIn Contributor

Re: With no monitors at host computer, client gets black screen

@MrWizard77  I was able to do this with my Host PC by simply reconnecting the VGA cords without any displays. 

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Active Contributor

Re: With no monitors at host computer, client gets black screen

H, yes the emulators worked. We used two brands from Amazon, one was FUERAN and the other brand was FREEGENE. I think any will work. Also, if you are emulating only two monitors, then you really just need one emulator on the host computer to emulate the second monitor (one monitor doesn't need an emulator) however, we did find that the resolutions were easier to match up if two emulators were used.

 

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New Contributor

Re: With no monitors at host computer, client gets black screen

@AshC Interesting... I wonder if that will work with HDMI and Display cables too.