The computer that I wish to access is on line and available however when I click on the icon to log in this message appears "Your session has timed out or the host went offline during your connection attempt". I have restarted both computers mine and the one I am trying to access but it hasn't resolved the issue. I am not sure what to do. I have been on hold for an hour to the helps desk but I need to get some work done:(
The wifi connection is strong in both places. Has anyone had any experience with this issue.