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DaveFox
New Member

Legacy Versions for OSX

Hi,

 

Today I have been auto-updated to a version of LogMeIn Pro that now renders the application unusable. On reading the minimum system requirements it states OSX 10.12. I am maxed out on this machine at 10.11, so there is the reason.

 

Is there any way of taking a backwards step to a legacy version?

 

I would have liked to ask this via the trouble ticket process but that appears to be broken.

 

Any pointers are gratefully received.

 

Many Thanks

 

Dave

 

 

15 REPLIES 15
Cris_E
New Member

Re: Legacy Versions for OSX

Same problem here.

Please help.

Mappy
New Member

Re: Legacy Versions for OSX

Same issue for me.

Logmein Client Version: 4.1.7343 (4.1.0.7343) keeps crashing (SIG ABORT)
because of my Mac being at 10.11.6 ...
Can't use it anymore ... 😞

 

Crashed Thread: 0 TLMIApplicationMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called
application requires at least OS X version 10.12.0 (10.12), but is being run on 10.11.6 ( 10.11.6/15G22010), and so is exiting

PLogic
Visitor

Re: Legacy Versions for OSX

SAME! Please share the last version so we can downgrade.

AshC
Retired GoTo Contributor

Re: Legacy Versions for OSX

I apologize for the frustrations.  While it is possible to keep an older Mac system such as 10.11 available as a Host computer, the LogMeIn desktop application has no way to revert back to an older version.

 


Ash is a member of the LastPass Community Care Team.

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webmaster265
New Member

Re: Legacy Versions for OSX

You must provide legacy version of the client app.  I have over 30 employees that as of today will begin working from home due to coronavirus.  Mac laptops were located overnight and all are Mac OS 10.11

bm1
Visitor

Re: Legacy Versions for OSX

Same scenario for me.   Gonna need this.  Ya gotta do it.

sstone
New Member

Re: Legacy Versions for OSX

I need log me in client for El Capitan!!!

tors10
New Member

Re: Legacy Versions for OSX

Same here.

I have replaced my old Mac with an iPad pro, but ipad support is not ideal either (struggling with copy/paste short cuts and copying images,...). Therefore I tried my old Mac again but...

AshC
Retired GoTo Contributor

Re: Legacy Versions for OSX

Hey folks, your older OS should be set for a do-not-upgrade flag.  We will try to investigate why this is failing for some users. 


Ash is a member of the LastPass Community Care Team.

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