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DaveFox
New Contributor

Legacy Versions for OSX

Hi,

 

Today I have been auto-updated to a version of LogMeIn Pro that now renders the application unusable. On reading the minimum system requirements it states OSX 10.12. I am maxed out on this machine at 10.11, so there is the reason.

 

Is there any way of taking a backwards step to a legacy version?

 

I would have liked to ask this via the trouble ticket process but that appears to be broken.

 

Any pointers are gratefully received.

 

Many Thanks

 

Dave

 

 

15 REPLIES 15
Cris_E
New Contributor

Re: Legacy Versions for OSX

Same problem here.

Please help.

Mappy
New Contributor

Re: Legacy Versions for OSX

Same issue for me.

Logmein Client Version: 4.1.7343 (4.1.0.7343) keeps crashing (SIG ABORT)
because of my Mac being at 10.11.6 ...
Can't use it anymore ... 😞

 

Crashed Thread: 0 TLMIApplicationMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called
application requires at least OS X version 10.12.0 (10.12), but is being run on 10.11.6 ( 10.11.6/15G22010), and so is exiting

PLogic
New Contributor

Re: Legacy Versions for OSX

SAME! Please share the last version so we can downgrade.

Tags (2)
AshC
LogMeIn Contributor

Re: Legacy Versions for OSX

I apologize for the frustrations.  While it is possible to keep an older Mac system such as 10.11 available as a Host computer, the LogMeIn desktop application has no way to revert back to an older version.

 

webmaster265
New Contributor

Re: Legacy Versions for OSX

You must provide legacy version of the client app.  I have over 30 employees that as of today will begin working from home due to coronavirus.  Mac laptops were located overnight and all are Mac OS 10.11

bm1
New Contributor

Re: Legacy Versions for OSX

Same scenario for me.   Gonna need this.  Ya gotta do it.

sstone
New Contributor

Re: Legacy Versions for OSX

I need log me in client for El Capitan!!!

tors10
New Contributor

Re: Legacy Versions for OSX

Same here.

I have replaced my old Mac with an iPad pro, but ipad support is not ideal either (struggling with copy/paste short cuts and copying images,...). Therefore I tried my old Mac again but...

AshC
LogMeIn Contributor

Re: Legacy Versions for OSX

Hey folks, your older OS should be set for a do-not-upgrade flag.  We will try to investigate why this is failing for some users.