Loging in using LMI using the standard client causes the remote PC to reboot/crash. I have narrowed the issue down to connecting from the LMI client on a PC to the remote PC with the HD color quality setting set (if I back it down, the problem does not happen to either of the other two options). The PC that crashes is running an NVIDIA GeForce GTX 1050 Ti video card and the latest drivers have been installed.
If I login using the LMI client from my iPad, there is no issue. Only when logging in from a PC and having the default settings enabled for HD color.
This is the only thing that appears to cause the remote computer to reboot. There is no overclocking on the computer.
Motherboard is an ASUS X299-A with 128 GB of RAM.
LogMeIn host software version: 22.214.171.12460 (Sep 14 2018 05:40)
Windows Version: 1803 (OS Build 17134.345)
Video Card: NVIDEA GeForce GTX 1050 Ti
@TBartlett OK, we don't have anything documented that would fit your scenario. Have you checked with the Win10 PC manufacturer website to confirm the product ID and update any available drivers? Or, was there recently an update made to that machine that may have changed the LMI behavior?