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one time email security code fails to appear
I am trying to login and the one time security code never arrives. I have run mail traces in O365 and it just never shows up. I went to the contact us page and I guess the 24/7 support isn't 24/7 -
- I talked with tech support today, apparently it’s a busy server issue. They gave me alternate servers which worked:
“Those are the links you can use whenever you are not getting the code verification:
https://www.logmein.com/?targetUrl=usva.logmein.com
https://www.logmein.com/?targetUrl=uk.logmein.com
https://gamma.logmein.com/
Once in, I turned off email codes and turned on text codes (which seems more reliable). Everything has been working now!
13 Replies
logmenoworky I apologize for the difficulty there. If none of the suggestions on this thread worked in your case, were you able to reach Customer Support directly in order for us to determine the issue with your email account?
https://support.logmeininc.com/central/help/how-do-i-contact-support
I can not log in to my account to get to my remote units, because LOGMEIN is not sending
out the verification email.
I got a email 4 hours after I tried to log on earlier today. Now I am again WAITING for an email
so I can access my sites. The logmein program has become very undependable and we just renewed our membership 2 months ago. I wish I had not renewed.
This has been a nightmare.
Getting any help is more of a nightmare.
problem Presist, none of the three domain working for new created account !!!
please helpNot receiving security emails consistently. According to my gmail domain log they are being rejected from one logmein.com IP addresss due to logmein DMARC policy.
The offending IP is 67.217.80.218 (also a few others in that netblock I think < 67.217.80.xxx >
Occasionally the messages get through when sent from other logmein.com IP's. This is CLEARLY a logmein issue as gmail is simply folkowing logmein DMARC.
PLEASE ADVISE ASAP !
- @allenbrown - THANK YOU!!!!
- I talked with tech support today, apparently it’s a busy server issue. They gave me alternate servers which worked:
“Those are the links you can use whenever you are not getting the code verification:
https://www.logmein.com/?targetUrl=usva.logmein.com
https://www.logmein.com/?targetUrl=uk.logmein.com
https://gamma.logmein.com/
Once in, I turned off email codes and turned on text codes (which seems more reliable). Everything has been working now! it's not working again...down all day today!!!
STILL not working!
LomeinNoodles Raforbessr allenlbrown Sorry for the delay in getting back to you.
I checked with some folks in operations who were unaware of any communications issues over the weekend. I'm assuming everything is working now, but please do let us know if something like this should recur again.
- I'm back as of this AM (in US).
Maintenance over the weekend that we were not notified on? - Yes...like our perpetual price hikes, no response to support emails, etc - features.
