Hello, im trying to open logmein rescue console and doesn't work, I can't run the application, automatically it goes down.... this issue has started today after get windows updates.
Windows 10 Pro v1809
@GustavoGuevara I apologize for the difficulty.
What operating system and web browser version are you running?
Since the problem began have you checked your firewall, performed a full reboot, and tried to reinstall Rescue from scratch?
I had : Windows 10 v1803 Internet explorer 11, I had rebooted the machine 3 times and nothing happens yet, the firewall is OFF, and i tried reinstalling the Rescue v 17.12.... also I tried run the app as administrator..
This is a known issue with the latest Win 10 update and the fixed applet and TC is available from our beta site.
If you are a technician, than you should login into our Beta site: https://beta.logmeinrescue.com/account/login
but if you are a customer, than you should use your PIN code in this site: https://beta.logmeinrescue.com/Customer/Code.aspx
Hey thank you! I just went to https://beta.logmeinrescue.com/account/login and once i signed in, i had download the console from there and now does work perfectly!
thank you so much!