When will the rescue lens application be compatible with the MS Surface tablet? I was told it should be in the next update in April but no one can confirm. I have a very large national account that has been waiting for over a year.
I don't know if Rescue Lens will specifically be designed for Surface or Windows Mobile, but if running a Surface Pro, then you should be able to install the full desktop version.
Actually, I'm talking about the customer side with an MS Surface, not our technician side. Our tech provides a 6-digit code for them to enter into the app. When will the app for MS Surface be available?
@JohnnyLee1 The Surface RT is more of a mobile / scaled down Windows OS, compared to the 'Pro' version. I'm afraid we don't have webcam sharing available yet for desktop clients.
OK, let's try this again... I am aware that you don't have compatibility with the Surface Pro right now. My question is do you know WHEN you will have it available?
I honestly haven't heard of any plans right now, though it may be developed for RescueAssist in the future. We can post this thread as a possible enhancement request for others to up-vote in the mean time.
At this time LogMeIn Rescue does not offer support for the Windows Surface RT tablet. The Windows Surface RT tablet is running a version of Windows 8 that is specific to the ARM CPU platform, which currently does not offer remote control capabilities for 3rd party solution providers. DQFanFeedback