The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

bev38x's avatar
bev38x
New Contributor
6 years ago

Unable to end client session

Last week I started a logmein rescue session with a client.  However, despite disconnecting the session, rebooting both machines (mine and his) the rescue box keeps popping up on his laptop.  Both de...
Ralf_CT's avatar
Ralf_CT
New Contributor
5 years ago

Nobody replied?  The lack of responses to valid questions leaves me wondering if the LogMeIn path will not create more problems then I hope to solve, especially on a customer's machine.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Ralf_CT  A problem of this magnitude often indicates a larger issue with the OS itself.  Typically rebooting the affected machine will clear a lot of this behavior up.

    • bev38x's avatar
      bev38x
      New Contributor
      5 years ago

      My issues is resolved but a simple reboot didn't resolve this issue

      I needed to remove some registry entries that related to the open session

      Thanks