@Archtech Can you please specify which hardware + connections are in use at the Host end so we can replicate the problem?
Hi, thanks for getting back to me. Hardware is Quadro P2200; DPI to DPI (integrated UHD 630 available but not is use). Monitor is Samsung UE590. Let me know if you need anything else to investigate. For the record, I am currently leaving monitor and system on; no sleep; no hibernate. It would be useful and energy saving if the monitor could be left off, as is expected for remote working.
@Archtech If you could please send the LMI host log files to 'gotoservice@logmein.com', we can add them to the investigation.
Reference guide: https://support.logmeininc.com/pro/help/how-to-view-logmein-event-log-files-logmein-t-host-preferenc...