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Sean17
Active Contributor

Log Me In will not install

Computer ran LogMeIn before but, no longer working. Did multiple reinstall attempts and errors that come up are:

 

"Windows Requires a digitally signed driver"

Driver: Logmein RFS Drivemap Driver

Driver: Logmein Kernel Information Provider

 

 

4 REPLIES 4
GlennD
GoTo Manager

Re: Log Me In will not install

Hi @Sean17, welcome to the community.

 

Can you provide some more details about the computer, what version of Windows does it run?

 

Glenn is a member of the GoTo Community Care Team.

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Sean17
Active Contributor

Re: Log Me In will not install

WS7 - Windows Embedded Standard. 

Worked fine for many years and now will not reinstall. 

GlennD
GoTo Manager

Re: Log Me In will not install

@Sean17 Can you please check if this update is installed? https://catalog.update.microsoft.com/search.aspx?q=4474419 

 

We have identified an issue with the Kernel Information Provider Driver specifically, and we are working on a fix for it. I will contact you directly when we have a new build that you can test.

 

Glenn is a member of the GoTo Community Care Team.

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Sean17
Active Contributor

Re: Log Me In will not install

Hi, I installed the update you noted. 

The one driver error is now gone. However, the LogMeIn Kernel Information Provider still comes up as an error.