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New Contributor
Posts: 4
Registered: ‎04-15-2013

Folder Upload...is Awful

Has anyone from LMI actually used this product?

 

Do you know how misrably it works?

 

For the money we're paying I think we should at least get something that works as good as Dropbox does for it's free customers.

 

The folder doesn't upload it crashes constsantly.

Often the browser logs off before a large folder upload can complete if it even starts at all.  

 

You guys should be really ashamed of this feature.

New Contributor
Posts: 4
Registered: ‎04-15-2013

Re: Folder Upload...is Awful

Agreed.  I've never used anything so poorly put together in 20 years.  It's amazing to me what they charge for this and it works so poorly.  What were they thinking? It makes me wonder if any of them have ever actually used it.

 

It is a pure disaster.

New Contributor
Posts: 1
Registered: ‎08-23-2017

Re: Folder Upload...is Awful

Do they have any alternative ways to upload a folder?

 

Any tech support from the company to resolve upload folder issues (browser times out)?

New Contributor
Posts: 4
Registered: ‎04-15-2013

Re: Folder Upload...is Awful

No.
The waste of money. I suspect that the storage is actually less than advertised so they make it unusable so no one finds out.
LogMeIn Contributor
Posts: 103
Registered: ‎01-17-2017

Re: Folder Upload...is Awful

Geekt how big is the folder which you are trying to load?

Best,

Vitor
New Contributor
Posts: 4
Registered: ‎04-15-2013

Re: Folder Upload...is Awful

Not large at all but it has lots of sub folders.
LogMeIn Contributor
Posts: 103
Registered: ‎01-17-2017

Re: Folder Upload...is Awful

Hello,

Since uploading through the website isn't working for you, can you try uploading the file using the mapped drive through the LogMeIn Client (LogMeIn Client > Files > Attach LogMeIn Files Drive ).

Best

Vitor