Additional fields for the Command Center

[Yogesh63]

Hi 

In command center we can see Technician Name, Wait, first chat, Handling, Wrap Status, Name of Customer, Channel & Session Id.

 we would like to add Customer contact number, Session Start time and End time also. 

[KateG]

Hi @Yogesh63 welcome to the GoTo Community. 

Thanks for sharing this need, it will be shared with the team.