The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

jcaustin's avatar
jcaustin
Active Contributor
6 years ago
Solved

Mac OS Big Sur compatibility issue

With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes.  Any Help would be greatly appreciated. 
Problem
mlau's avatar
mlau
New Member
5 years ago

I'm running the beta version of the Technician console on a Macbook Pro with the m1 processor running Big Sur. The console freezes every time I try to connect to a client's computer. Is this a compatibility issue with the new processors on the Macs? Any plans for an updated version of the console for M1 based Macs?

bradhs's avatar
bradhs
Active Contributor
5 years ago

I'm on a MBP Pro M1 running Big Sur 11.2 Beta without any issues.  Though, I do have the same question, any plans for a native Apple Silicone version?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    bradhs  I haven't heard development plans specific to Silicone compatibility yet.