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Active Contributor

Sidebar does not follow the text sent

Sidebar does not follow the text sent. 

When sending text in chat, the bar is not tracking/scrolling according to the texts being sent. Frozen message history.


Rescue 7.50.3580

Win10 Pro

GoTo Moderator

Re: Sidebar does not follow the text sent

Hi @kwill good to see you! 

We weren't able to replicate the issue with the text scroll you report (and thanks for the screenshot). Your best bet would be to reach out to Customer Support who can take a deeper look into what's happening. 

Kate is a member of the GoTo Community Care Team.

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