Brad11
New Member
Joined 9 years ago
User Profile
User Widgets
Contributions
Case Sensitivity Changes
Changes in case sensitivity don't make sense. I have a Group with a name that includes specific case sensitivity, such as "iPad Users". However when this group is sorted in a list, such as Incidents Dashboard, the application normalizes all of the text so that it displays as "Ipad Users" This simply doesn't make sense to do.Issues Managing SubStatuses (Not Resolved Statuses)
We used the functionality to create Not Resolved Statuses (we call them sub-statuses). These are nice for sorting, however, it's necessary for us to have the ability to use these in Reports/Views (and subsequent email functionality from Reports). It would also be helpful to have this available in Triggers. Is there anyway for us to use these Statuses with Reports??1.9KViews0likes3Comments