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demisjohn
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Joined 6 years ago
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Re: Change user password as Administrator
Looks to me like you can't enable LMI without having email access. So your best option is probably for you to make a new User, and share that login info with your employee over the phone. If you CAN use email, then I believe you have to use this link: https://secure.logmeinrescue.com/HelpDesk/ForgotPassword (found on this LMI FAQ: https://help.logmein.com/articles/en_US/FAQ/How-do-I-change-or-recover-the-password-for-a-technician-en1 ) Kinda strange that I guess I can type in anyone's email address and get their password reset, not just my own.5.8KViews0likes0CommentsPossible to restrict User to View-Only?
Is it possible to restrict an invited user to access a computer in view-only (aka. "monitor host") mode? We have many external users that we will give remote access to a particular computer temporarily, but they will have full remote control capability. I want to add a user to be able to view-only on one machine, while it is being used. I can't find the option on LogMeIn Central adminsitration, in user or computer settings. Thanks! -- Demis2.6KViews0likes1Comment