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cbmorehouse

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Joined 5 years ago

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Re: Unable to add device to group
Yes. We've been using GTR for some time now. This issue just started happening in the last day or so.
2 years ago Place GoTo Resolve Discussions
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Unable to add device to group
We recently started having an issue where we can't add a device to any of the groups we've created. When I choose the group to add it to it refreshes and stays in the "Not in a group" area. Anyone else having this problem?
Solved
2 years ago Place GoTo Resolve Discussions
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Re: Caps Lock problem on GtA v5
All of our PC's are on Windows 10.
4 years ago Place GoToAssist Remote Support v5
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Re: Caps Lock problem on GtA v5
The only way for the caps lock to work is if I click in my work area and then turn the caps lock on then go back and click in the GTA session, but the problem with that is that the caps lock will remain on. It doesn't let me know turn it off and on.
4 years ago Place GoToAssist Remote Support v5
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Caps Lock problem on GtA v5
When I am on a remote session with a user in the new GtA v5 for some reason caps lock doesn't work. I have to use the shift key to capitalize any letters. Is this a known issue?
4 years ago Place GoToAssist Remote Support v5
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