ContributionsMost RecentMost LikesSolutionsRe: GoToAssist app v2.1.2 Build 802 for iOS not showing devices with new v5 unattended remote agent It used to work with v4 unattended remote agent. After converting to v5 it stopped working. I posted a case regarding this issue around a year ago. The reply was that they were working on it. Still waiting. GoToAssist app v2.1.2 Build 802 for iOS not showing devices with new v5 unattended remote agent TheGoToAssist app v2.1.2 Build 802 for iOS not showing devices with new v5 unattended remote agent. Re: GoToAssistv5 Unattended Agent failing to connect Hi Ash, how much longer do we need to wait? This is really affecting our business. Thank you. Re: GoToAssistv5 Unattended Agent failing to connect Hi AshC, please reply to this message once the update is available. Thank you. Re: GoToAssistv5 Unattended Agent failing to connectDo you know when we can expect the fix?Re: GoToAssistv5 Unattended Agent failing to connectI am having the same issue. It will work when someone at the remote PC activates the login without actually entering the login credentials. It's like waking up the PC. Of course, this defeats the purpose of using unattended support.Re: GoToAssist Remote Support iOS app version 2.1.2 Build 802 Any update on this request? So far, I can't see the V5 devices with the current iPhone app. GoToAssist Remote Support iOS app version 2.1.2 Build 802 GoToAssist Remote Support iOS app version 2.1.2 Build 802 does not show the unattended devices. All of the devices are up to date with the agent GoToAssist Unattended version 5.2.1. Is there another iOS app that supports version 5? Thank you. Solved