Stephenthetech
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Joined 2 years ago
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Prevent calls being transferred to voicemail for specific extensions
We would like to be able to completely disable Voice Mail for specific extensions within the system. In our environment we have some specific extensions that should never go to voicemail, including users being able to transfer directly to voicemail. I have everything set up to not allow callers to leave a vmail on these extensions but users keep transferringdirectly to vmail. I understand this is a user issue but would like a setting to prevent this from happening.