bblear
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Joined 2 years ago
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Tickets Created in Teams mandatory fields
We need to have the custom fields that we have added to be mandatory to open a ticket within Microsoft Teams. For example, we have multiple locations across the company. We added in custom fields a location category. However, if you open a ticket within teams that field does not populate when opening a ticket. We need that to be mandatory to select343Views0likes1CommentInstalling programs to pc's through updates
Hello everyone we are new to resolve just went live yesterday. What we are noticing so far is we pushed updates to all machines last night on a schedule. This morning somehow there are machines that got a bunch of new programs that were never installed on that machine to begin with. Maybe we did something wrong. From what I can tell the machines that got this list of programs use onedrive and on previous machines they had they did have these applications at one point but we no longer use them and they were not installed on the new machine they have. I hope im making sense with this. It would be nice to see a list of programs to allow or not allow updates to those from a global standpoint.Solved1.1KViews0likes4Comments