Livelyone
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Joined 2 years ago
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Re: GoTo Connect - Chrome Extension
Good morning!! Our outbound calling productivity has been reduced since my team has had to manually type numbers. I don't understand why this is not a priority to resolve. Ya'll are too big of a company to allow this to go on. We will not be able to continue to use you if we cannot get this resolved. Also please update your IT team when calling is as they can't seem to give a timeline or even advise if it will be resolved.78Views0likes2CommentsClient Behavior and Callback Reports
Reports are our world and we just hired a new marketing form. Reports they/we would like to see. In our phone system we have certain clients hitting certain buttons to move forward in the calling patterns it would be nice to have reports on who hits what buttons as well as reports on the call back feature. how many callers choose that option, how many go through and how many were missed, etc.