Livelyone
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Joined 2 years ago
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Client Behavior and Callback Reports
Reports are our world and we just hired a new marketing form. Reports they/we would like to see. In our phone system we have certain clients hitting certain buttons to move forward in the calling patterns it would be nice to have reports on who hits what buttons as well as reports on the call back feature. how many callers choose that option, how many go through and how many were missed, etc.