ContributionsMost RecentMost LikesSolutionsPrintable PDF of Ticket Would be nice to have a "Print " Button somewhere for the person logging the Ticket could print the ticket.. We use a particular group for "Billable" and having a paper trail for these types of cases is crucial Reoccuring Windows Update Need to be able to schedule updates to install without touching it.. set it and forget it style.. Allow Custom Field in Customer Ticketing Portal Need to have custom fields show up for the Customer Ticketing Portal.. IE.. Company Name / Contact / Phone / Model number / etc.
