Theme Change in new GoToWebinar -Request for White Background Option in Webinar Format Due to Accessibility Issues
I am currently having issues with the dark background. Talked to customer support and their currently isn't a fix for this. The issue is currently in one of the monthly meetings for people with disabilities, a few individuals are having issues with the black theme with white lettering. Is there any work toward having the normal white background with black lettering with the new webinar format? Does anyone have a fix for this?
Have analytics show all recorded webinar/GoToStage events (even if event is over 2 yrs old)
We have some excellent events recorded over 2 years ago. They still produce registrations on our newly activated GoToStage, but it is a challenge to get any analytics on them as they are over the analytics recording period. Is there a way to change the analytics request to show 'registrations in the past 2 years' instead of 'events in the past 2 years'? The registration could be from yesterday, but it is not easily accessible and information is very limited if the event/ recording occurred over 2 years ago.
Option to change colour scheme
Hi, In a standard webinar using the new desktop app, the colour scheme is black and white which is quite harsh on the eyes (for an attendee using the Questions box for example). It would be great if you could add a feature that enables customisation of the colours on the control panel and layout.
Add Light Mode Option to the New GoToWebinar
This is a request to add the option to toggle dark mode to light mode in the new GoToWebinar platform. The suggestion on several forums to change it in the appearance section of the app does not affect the webinar once launched. Due to a visual impairment, reading white text on dark backgrounds causes significant discomfort, eye strain, and lingering visual disturbances, effectively making the application unusable for me and others facing similar challenges.
Mute sound that accompanies pop-up notification when attendees join/leave
Hello everyone, I have an idea which I would like to share with you. My point is how can I tell who joined the meeting after enabling the access of the person who requested to join. I'm aware that, when a person requests access to a meeting and the access is granted, the person's name will appear among the other meeting attendees after they join; however, how can one tell who has just joined the meeting? In other words, since currently the identity of the person who requests to join the meeting won't be available to the organizer/presenter when they request to join an ongoing meeting, is it expected that the new version/update of the App, at least, offer a notification of the person who joined after they were granted access (e.g., John Davies [or any name] has just joined the meeting)? In my opinion, the point I'm raising here has important implications when it comes to the privacy of any meeting and its content because the way the current App is structured doesn't allow the organizer to control who can or cannot join a meeting. Thank you! Moderator edit: title for clarityImprove Accessibility with Screen Readers
Quite a number of our association members are blind or visually impaired and use screen readers such as JAWS when they are using computers. The screen reader actually reads commands out loud so the user can make selections. They report difficulty in finding radio buttons to opt for the telephone number as an alternative, and they are not able to find the question box easily, raise their hand, etc. Is Citrix working to correct this problem? If so, when might we expect a solution? We have some angry people.
