Theme Change in new GoToWebinar -Request for White Background Option in Webinar Format Due to Accessibility Issues
I am currently having issues with the dark background. Talked to customer support and their currently isn't a fix for this. The issue is currently in one of the monthly meetings for people with disabilities, a few individuals are having issues with the black theme with white lettering. Is there any work toward having the normal white background with black lettering with the new webinar format? Does anyone have a fix for this?
Have analytics show all recorded webinar/GoToStage events (even if event is over 2 yrs old)
We have some excellent events recorded over 2 years ago. They still produce registrations on our newly activated GoToStage, but it is a challenge to get any analytics on them as they are over the analytics recording period. Is there a way to change the analytics request to show 'registrations in the past 2 years' instead of 'events in the past 2 years'? The registration could be from yesterday, but it is not easily accessible and information is very limited if the event/ recording occurred over 2 years ago.
Option to change colour scheme
Hi, In a standard webinar using the new desktop app, the colour scheme is black and white which is quite harsh on the eyes (for an attendee using the Questions box for example). It would be great if you could add a feature that enables customisation of the colours on the control panel and layout.
Add Light Mode Option to the New GoToWebinar
This is a request to add the option to toggle dark mode to light mode in the new GoToWebinar platform. The suggestion on several forums to change it in the appearance section of the app does not affect the webinar once launched. Due to a visual impairment, reading white text on dark backgrounds causes significant discomfort, eye strain, and lingering visual disturbances, effectively making the application unusable for me and others facing similar challenges.Improve Accessibility with Screen Readers
Quite a number of our association members are blind or visually impaired and use screen readers such as JAWS when they are using computers. The screen reader actually reads commands out loud so the user can make selections. They report difficulty in finding radio buttons to opt for the telephone number as an alternative, and they are not able to find the question box easily, raise their hand, etc. Is Citrix working to correct this problem? If so, when might we expect a solution? We have some angry people.
